* Strict lockdown is currently in place in Shanghai and is severely disrupting all domestic road and air connections. Reinforced preventive measures for the entry of goods (disinfection and 48-hour quarantine) have made it impossible to deliver postal codes beginning with 20 and have caused significant delivery delays throughout the country.
* Due to the Russian overflight bans, there would be delays in shipping to South East Asia (Vietnam, Thailand), Australia, New Zealand, Japan, China, Hong Kong, Korea, India. Thank you in advance for your understanding.
* Ukrainian Post maintains the delivery of packages. It will be shipped by road via Poland and the distribution will be possible only in post offices. Our carrier recommends us to limit the value of your shipments to less than 100€. Considering the situation, the delays may be greatly extended.
* Due to numerous delivery difficulties, Colissimo is suspending the flow of shipments to Russia and Belarus.
Preparation Time
Orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Packing and Shipping Rates
We try our best to pack the products in the most protected way possible.
We ship worldwide by French national post service, La Poste's Colissimo. Shipping fees for your order will be automatically calculated depending on the weight, the volume of the package(s). The shipments in France as well as in the world are done without tracking number in order to offer the lowest price possible. The shipments in the world are made thanks to the offer of "Livres et Brochures" aiming at promoting the French language in the world. We will not be able to provide a tracking number and delays may be longer than for a traditional shipment. If you want us to ship by another carrier service (UPS, FedEx, DHL...), or if you want a tracking number, please write us before placing an order.
Shipping estimates
Colissimo
: France: 3-5 days
Mail
: France: 3-5 days- Europe: 7-20 days
: Other countries: 10-30 days
Please note that these are indicative times. The large volume of shipments to be processed by the carrier and the customs may cause delays in delivery.
In-store pickup
You can skip the shipping fees with free local pickup in Paris. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours (excluding weekends and holidays). We will send you an email when your order is ready along with instructions.
International Shipping
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. L'idiot utile, ces éditions and LeMégot éditions are not responsible for these charges if they are applied and are your responsibility as the customer.
Return
Please see this page for more details.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, please immediately report this to us with photos of the damages on the box and product(s). L'idiot utile, ces éditions and LeMégot éditions does not hold responsibility for a package damaged by the shipment. We offer the option of exchanging the damaged product for another edition, under the conditions that a replacing product is available. In the case of an exchange, the customer is accountable for the payment of any additional shipping costs. Shipping costs are non-refundable.
Unclaimed package
In case of hand delivery, after a period of 60 days without any response from you or if the order is not picked up, the order will be refunded with a 10% deduction of the total price to cover bank and management fees.
If you have any further questions, please don't hesitate to contact us at contact@lidiotutile.com